Our standard customs clearance process:

• Document verification & supplement

• Tax and qualification handling

• Inspection response & communication

• Special case resolution

Yes, we provide door-to-door service covering over 200 countries worldwide, including the US, EU, UK, Middle East, Southeast Asia, etc.

Our service modes include sea, air, and land freight. Shipping quotes will list detailed breakdowns based on customer needs.

Special requirements for dangerous goods transportation mainly include:

• Operator qualification: Our operators are trained by nationally recognized professional institutions and hold valid qualifications for handling hazardous chemicals.

  
  

• Transportation requirements: Vehicles comply with the "Safety Technical Conditions for Commercial Vehicles Transporting Dangerous Goods by Road" – e.g., atmospheric pressure liquid dangerous goods tankers must clearly indicate the operation scope in the road transport license. For maritime transport, bulk chemical carriers meet IBC Code requirements (vessel type, tank type, fire-fighting equipment such as ethanol-resistant foam and water mist systems, and cargo tank ventilation control devices).

  
  

• Operational standards: We have standardized operating procedures (SOPs). Pre-transport route risk assessment and preventive measures are mandatory; electronic waybill systems and real-time vehicle monitoring are strictly implemented during transportation.

  
  

• Emergency management: We maintain emergency response plans, are equipped with emergency gear (protective equipment, rescue tools), and conduct regular emergency drills.

  
  

Overseas warehousing & distribution is currently available in the US, UK, EU, Southeast Asia, etc. Other countries/regions are under development.

We have established strategic partnerships with top insurance companies to provide cost-effective insurance services for clients. The insurance claim process typically involves four core steps: notification, document submission, review, and compensation. Specific details vary by insurer and policy type, but timely notification and complete documentation are required to protect your rights.

• Required claim documents: Original insurance policy, waybill, transportation contract, invoice, inspection report, and relevant proof of cargo damage/loss. For third-party liability claims, correspondence with the liable party and other necessary documents are also required.

  
  

• Insurers verify document authenticity and liability scope (including on-site surveys and third-party validation). Simple claims take 3-5 working days for review; complex cases may take up to 30 days.

  
  

• Upon confirming liability and receiving all required documents, insurers will determine the compensation amount and make payment within 10 working days.

Addressing peak season shipping space shortages requires three key strategies: advance planning, multi-channel collaboration, and dynamic adjustments.

• Secure space in advance

Amid peak season supply-demand imbalances, book international sea freight 4-8 weeks ahead. For example:

• Europe/US routes (peak: Aug-Nov): 6-8 weeks advance booking

• Southeast Asia routes (peak: e-commerce promotion seasons): 3-4 weeks advance booking

  Sign quarterly space allocation agreements with carriers or Tier 1 forwarders to lock in 10% lower rates than market prices, honored even during peak seasons.

• Multi-channel backup options

Based on your shipping needs, we offer "sea-air-land" multi-modal solutions: prioritize direct bookings for cost savings and reserved space. Switch to alternative routes/carriers urgently (e.g., switch from Carrier A to Carrier B on the same route if space is unavailable).

• Dynamic adjustment strategies

Ensuring the safety of special cargo transportation requires multi-dimensional controls including regulatory compliance, personnel allocation, equipment management, and risk assessment. Key measures are as follows:

• Regulatory compliance & department setup

Strictly adhere to regulations such as the "Safety Management Specifications for Road Transportation of Dangerous Goods". Establish a dedicated safety management department with full-time staff and guaranteed working conditions.

• Vehicle & equipment requirements

Transport vehicles comply with the "Safety Technical Conditions for Commercial Vehicles Transporting Dangerous Goods by Road", with regular maintenance of critical components (braking systems, fire-fighting equipment, etc.). For example, ships carrying flammable liquids (e.g., benzene) must be equipped with ethanol-resistant foam, regular foam, water mist fire-fighting equipment, and controlled cargo tank ventilation systems.

• Risk assessment & control

Adopt a combination of qualitative assessment (HAZOP analysis, checklist method) and quantitative assessment (risk matrix, LEC method), covering the entire transportation process (origin, in-transit, delivery) and factors such as personnel, vehicles, cargo, and environment. For example, benzene transportation requires key assessment of fire risks corresponding to the vapor explosion limit concentration range (1.2%-8.0%).

• Information-based management

Optimizing cross-border logistics costs requires integrated strategies including technological innovation, model innovation, and policy application. Key measures are as follows:

• Tech-enabled management optimization: Integrate multi-dimensional data via dispatching systems to achieve end-to-end intelligent decision-making and reduce transportation costs for clients.

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• Diversified logistics channels: Offer "sea-air-land" multi-modal transportation solutions to save transit time.

  
  

• Supply chain collaborative management: Establish dynamic pricing agreements with clients to narrow first-leg cost fluctuations to ±5%.

  
  

We have a professional self-developed system and dedicated customer service team, providing real-time tracking of logistics milestones such as container loading, return, customs clearance, sailing, port arrival, and delivery.